Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

PetCare Technologies GmbH
Lilienstraße 8
20095 Hamburg
Germany

Represented by the Managing Director: Sven Torner

Email: info@petcare-technologies.com
Telephone: +49 40 300327-10

2. General information

We process personal data only to the extent necessary to operate this website, to secure it against abuse, and to respond to enquiries you send to us. The legal bases for processing are Article 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract, where your enquiry relates to our products or services) and Article 6(1)(f) GDPR (legitimate interests in operating a secure and functional website), unless another basis is stated for a specific processing activity.

3. Hosting

This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA (“Vercel”). When you visit the website, Vercel processes technical data required to deliver the pages (for example IP address, request metadata and timestamps) on our behalf. Processing is based on our legitimate interest in a reliable and performant hosting infrastructure (Article 6(1)(f) GDPR). Where required, data transfers to the United States are safeguarded by appropriate measures such as the EU–US Data Privacy Framework and/or standard contractual clauses.

4. Content Delivery Network

We use services of Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA (“Cloudflare”), as a content delivery network and security layer for this website. Cloudflare may process technical connection data (including IP address and request metadata) to deliver content efficiently and to help protect the website against malicious traffic. Processing is based on our legitimate interest in security and availability (Article 6(1)(f) GDPR). Where required, transfers to the United States are safeguarded by appropriate measures such as the EU–US Data Privacy Framework and/or standard contractual clauses.

5. Cloudflare Turnstile

We use Cloudflare Turnstile to protect forms on this website against automated abuse and spam. Turnstile may process technical data related to your browser and connection in order to determine whether a submission is likely made by a human. The verification token is validated on our server before an enquiry is processed. Processing is based on our legitimate interest in preventing abuse of our contact channels (Article 6(1)(f) GDPR).

6. Contact form

If you use the contact form on this website, we process the data you provide in order to handle your enquiry and, where applicable, to follow up on it. Depending on the fields you complete, this may include:

• name (first name and last name)
• optional salutation
• email address
• subject
• message

Submissions are protected against abuse using Cloudflare Turnstile. We do not use the contact form for marketing, newsletters or profiling. The legal basis is Article 6(1)(b) GDPR where the enquiry relates to (pre-)contractual matters, and otherwise Article 6(1)(f) GDPR (legitimate interest in responding to enquiries).

7. Email delivery

Contact form messages are delivered by email using Resend (Resend, Inc., USA). The content of your submission (including your name, email address, subject and message) is transmitted to Resend solely for the purpose of delivering the message to us. Processing is necessary for handling your enquiry (Article 6(1)(b) and/or (f) GDPR). Where required, transfers to the United States are safeguarded by appropriate measures such as the EU–US Data Privacy Framework and/or standard contractual clauses.

8. Server log files

Our hosting and security providers may automatically create technical log files when you access this website. These logs may include the IP address, date and time of the request, pages or resources requested, browser and operating system information, and similar technical data. Log data is processed for the operation, security and troubleshooting of the website (Article 6(1)(f) GDPR) and is retained only as long as necessary for these purposes or as required by law.

9. Your rights

Under the GDPR, you have the following rights with regard to your personal data, subject to the applicable legal requirements:

• right of access (Article 15 GDPR)
• right to rectification (Article 16 GDPR)
• right to erasure (Article 17 GDPR)
• right to restriction of processing (Article 18 GDPR)
• right to data portability (Article 20 GDPR)
• right to object (Article 21 GDPR)
• right to lodge a complaint with a supervisory authority (Article 77 GDPR)

To exercise your rights, please contact us at info@petcare-technologies.com. The competent supervisory authority for PetCare Technologies GmbH is typically the Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI), or another authority at your place of residence or work within the EU.

10. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services or legal requirements change. The current version is always available on this page.